Frequently Asked Questions
Everything you need to know about your BloomChic experience.
How do I determine the right size for me?
We provide a detailed size guide on every product page. Since our focus is on inclusive sizing, we recommend taking your measurements and comparing them to our specific garment charts for the most accurate fit.
What is your return policy for fashion items?
We offer a 45-day return window from the date of purchase. Items must be unworn, unwashed, and have the original tags attached. Please note that certain items like swimwear and jewelry are final sale for hygiene reasons.
How long does shipping typically take?
Standard shipping usually takes 7-12 business days depending on your location. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Afterpay for a more flexible shopping experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can cancel or modify your order within 30 minutes of placement by contacting our customer support team. After this window, the order cannot be changed.
Are your materials sustainably sourced?
BloomChic is committed to ethical manufacturing. We work closely with our suppliers to ensure fair labor practices and are increasingly incorporating recycled and eco-friendly fabrics into our seasonal collections.